{"id":1450,"date":"2024-02-14T09:57:42","date_gmt":"2024-02-14T09:57:42","guid":{"rendered":"https:\/\/icvagsdonlineit.wp.welmed.it\/?page_id=1450"},"modified":"2026-10-08T14:19:07","modified_gmt":"2026-10-08T14:19:07","slug":"faq-medici-loggato","status":"publish","type":"page","link":"https:\/\/icva.gsdonline.it\/en\/faq-medici-loggato","title":{"rendered":"Domande frequenti – Professionista sanitario"},"content":{"rendered":"
\n
\n\n
HEALTHCARE PROFESSIONALS<\/h6>\n\n\n\n

Platform FAQ<\/strong><\/h1>\n\n<\/div>\n<\/div>\n\n
\n
\n
\n
\n\n

Discover how to use the Platform<\/h2>\n\n\n
\n
\n\n
<\/path><\/svg><\/span>Come navigare la Piattaforma e l\u2019App Welmed Pro?<\/span><\/h5>\n\n\n\n
\n

After logging in, you land on the Home<\/strong>, where you can find all the \u2026 Featured activities<\/strong> (new or marked by you as highlighted on the Home page).
Clicca su ciascuna attivit\u00e0 per visualizzarla ed evaderla.

On the web Platform<\/strong>, in the top left corner, you will find the button Create<\/strong> from which you can quickly start any action. From the left-side menu, you can also view all activity history in the relevant sections, and search the \u2026 Pazienti <\/strong>and work on their Personal Health Record<\/strong>In each section, you will find a brief description of the section itself, along with additional details.

In the Welmed Pro App<\/strong> In the Welmed Pro App, the navigation menu is located at the bottom: in each section\u2014Home, Patients, Services, Intramed, and More\u2014you can manage ongoing activities or create new ones, just as you would using the \u201cCreate\u201d button on the Platform.

Start exploring the different sections and discover all the features of the Platform and the Welmed Pro App!<\/p>\n<\/div><\/div>\n\n<\/div>\n\n

\n\n
<\/path><\/svg><\/span>What information do I need to enter in my Profile?<\/span><\/h5>\n\n\n\n
\n

When you register on the Platform, you are asked to provide certain details related to your education and medical profession. Some information was not mandatory to complete registration, but you can add it now.
Completing your Profile is important<\/strong>: the more complete your Profile is, the more likely patients are to find you on the Platform and contact you.

You can complete your Profile from Settings, in the \u201cProfile Information\u201d section, by adding\u2014if you have not already done so\u2014your Title and Role, Specializations, CV, notification settings, and conditions trea

Conditions treated are essential to complete your Profile<\/strong>: patients can search for healthcare professionals on the Platform by entering symptoms, conditions, organs, or body parts. In the \u201cConditions treated\u201d field, you should include simple terms that patients typically use when searching online for what you do, in addition to scientific terminology (e.g., hypertension, high blood pressure, headache, migraine, hematuria, blood in urine, nevi, moles, etc.).
The more terms you add under \u201cConditions treated,\u201d the easier it will be for patients to find you on the Platform.<\/strong><\/p>\n<\/div><\/div>\n\n<\/div>\n\n

\n\n
<\/path><\/svg><\/span>How do I activate services on the Platform?<\/span><\/h5>\n\n\n\n
\n

You can activate services on the Platform by contacting the Healthcare Facility\u2019s Pricing Office at: ufficiolistini@hsr.it<\/a>.<\/p>\n\n\n\n

Define the prices for the following services: Initial Consultation, Follow-up Consultation, Test Review, First Video Consultation, and Follow-up Video Consultation, also indicating to the Pricing Office any additional cost for priority consultations and for receiving radiology images. For Video Consultations, remember to also set your availability calendar and any absences.<\/p>\n\n\n\n

From your Profile Settings, in the \u201cService Management\u201d section, you can also manage the Info<\/strong>: with active Info, patients can send you or your Medical Secretary organizational or administrative requests, or be guided in selecting the services you have configured.<\/p>\n<\/div><\/div>\n\n<\/div>\n\n

\n\n
<\/path><\/svg><\/span>What do \u201cOpenable by the Healthcare Professional\u201d and \u201cBookable by the Patient\u201d mean?<\/span><\/h5>\n\n\n\n
\n

Once you have configured the services you want to offer to patients on the Platform, you can manage two options:<\/p>\n\n\n\n